Refund Policy – Precious Goods

Last Updated: June 2026

At Precious Goods, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may request a return within 7 days of receiving their order. To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order number is required.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We may request photos of the item to help process your claim.

Refunds

Once we receive and inspect the returned item, we will notify you of the status of your refund.

If approved, your refund will be processed to the original payment method within 5–10 business days.

Non-Refundable Items

The following items are not eligible for refunds:

• Items damaged due to misuse or improper handling.
• Items returned without original packaging.
• Clearance, sale, or promotional items (unless defective).

Shipping Costs

Shipping fees are non-refundable unless the return is due to an error on our part or a defective product.

Contact Us

If you have any questions about this Refund Policy, please contact us:

Email: ggrealguy@gmail.com

Store: Precious Goods